The SMB Social Media Makeover Forum: Charlotte is designed to help small and mid-sized businesses (SMBs) take their social engagement to the next level.

This highly interactive, half-day event features three SMBs with at least a year of social media experience. Each of these companies gets a makeover consultation from a panel of leading Fortune 1000 brands and successful small businesses in front of an audience of small business owners, marketing professionals, non-profits, and government agencies.

Makeover winners are grappling with how to effectively engage customers, prospects and influencers using Twitter, Facebook, YouTube, blogs and other social media properties.

It's an opportunity to gain practical advice and valuable insights from successful social media practitioners and learn from the experiences of other small businesses across different industries.